“The best strategies in healthcare begin with empathy.”
An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care that Creates a Competitive Advantage by Thomas H. Lee was kind of a mouthful of a book. It attracted me, predictably, because I am serious about empathy in healthcare.
I’ve seen many examples of healthcare where empathy is lacking, and it breaks me. And, as I have progressed in my own career, I have witnessed in myself instances where my ability to empathise has been eroded, too. It’s not an uncommon occurrence for medical students and young doctors to notice how they become hardened during the early years of their clinical training. Continue reading “Book Review: An Epidemic of Empathy”